At Guaranteed Engine & Transmission, we understand that getting your engine or transmission delivered safely and on time is an important part of your purchase. We work to provide dependable shipping solutions for engines, transmissions, crate motors, and other automotive powertrain products.
Fast, Secure & Reliable Shipping
All orders are carefully prepared for transportation before shipment. Engines and transmissions are packaged and secured using appropriate materials and handling procedures designed to help protect your purchase during transit.
Because automotive powertrain products are heavy and oversized, shipping methods and delivery times may vary depending on the product, destination, carrier, and delivery requirements.
Processing Time
Orders are typically processed after payment and order details have been confirmed.
Processing times may vary depending on:
- Product availability
- Engine or transmission configuration
- Order verification
- Packaging requirements
- Shipping destination
- Freight carrier availability
Customers will receive shipping information once the order has been processed and dispatched.
Delivery Times
Estimated delivery times depend on the destination, shipping method, carrier, and product size. Most orders are shipped using freight or other appropriate transportation services for heavy automotive products.
Delivery estimates are provided as general guidelines and are not guaranteed. Carrier delays, weather, holidays, transportation issues, or circumstances beyond our control may affect delivery times.
Freight & Large-Item Delivery
Engines, transmissions, and complete powertrain packages can be heavy and oversized. Depending on the order, delivery may be made through a freight carrier.
Customers may need to provide:
- A valid delivery address
- A working phone number
- Someone available to receive the shipment
- Appropriate unloading arrangements when required
For residential deliveries, additional freight services or delivery requirements may apply depending on the carrier and destination.
Inspect Your Shipment Upon Delivery
Please inspect your shipment carefully when it arrives.
Before accepting delivery, check the packaging and shipping container for visible damage. If damage is present, document it with photographs and notify the carrier immediately. Customers should also contact Guaranteed Engine & Transmission as soon as possible regarding any shipping-related issue.
Keeping photographs of the packaging, shipping label, and product can be helpful when documenting a freight claim.
Tracking Information
When tracking information is available, it will be provided to the customer after the order has been shipped.
Tracking updates may take some time to appear after the carrier receives and scans the shipment. Large freight shipments may have different tracking procedures than standard packages.
Shipping Address
Please make sure your shipping information is accurate before completing your order.
Customers are responsible for providing:
- Correct name
- Complete shipping address
- Apartment, suite, or unit number when applicable
- Valid phone number
- Any required delivery instructions
Incorrect or incomplete shipping information may result in delivery delays, additional charges, or the shipment being returned.
Shipping Costs
Shipping costs may vary based on:
- Product type
- Engine or transmission weight
- Package dimensions
- Shipping destination
- Residential or commercial delivery
- Freight requirements
- Additional delivery services
Any applicable shipping charges will be communicated during the ordering process.
Delivery Issues
If your order arrives damaged, is missing components, or you experience another shipping-related issue, please contact our customer support team as soon as possible.
When contacting us, please provide your:
- Order number
- Name
- Shipping address
- Description of the issue
- Photos or videos when applicable
This information helps us review the situation and determine the appropriate next steps.
Important Shipping Information
Shipping and delivery times are estimates and may be affected by circumstances outside our control. Carrier delays, severe weather, holidays, mechanical problems, transportation disruptions, incorrect addresses, and other unforeseen circumstances may affect delivery.
Customers should not schedule professional installation based solely on an estimated delivery date. We recommend waiting until the product has been delivered and inspected before arranging installation.
Our Commitment
Our goal is to make the shipping process as straightforward and dependable as possible. From order processing to delivery, Guaranteed Engine & Transmission is committed to providing quality powertrain products and professional customer service.
Quality Engines. Dependable Transmissions. Reliable Delivery.
For questions regarding an order or shipment, please contact our customer support team.
Guaranteed Engine & Transmission
Phone: +1 (564) 900-9439
Email: support@guaranteedengineandtransmission.com
Website: guaranteedengineandtransmission.com